Delivery & Arrival Time
1.Delivery logistics time for North America: 10-20 working days.
2.Delivery logistics time for the United Kingdom, France, Germany, Italy, Spain: 10-20 working days.
3.Delivery logistics time for other European countries: 10-20 working days.
4.Delivery logistics time for Australia: 7-15 working days.
5.Delivery logistics time for the Middle East: 15-20 working days.
6.For delivery logistics time to other countries and regions, please contact our customer service for consultation.
7. Note: Specific delivery logistics time also depends on the consignment address corresponding to the country’s customs clearance procedures for the speed of normal customs clearance procedures for the speed of 7 working days, if affected by natural disasters, war and other factors affecting the logistics of the receipt of time, need help please consult our customer service, thank you!
8.Our customer service contacts: Email: tadabuyglobal@gmail.com WhatsApp: +86 134 1356 2348
Shipping Status
- Timely Delivery. That means all confirmed orders Cross-border shipping service starts after 3-7 days（where customised items are required, non-stock items take 5-7 days）
- Quality Check. After receiving your payment, we will submit your order to the warehouse, and the warehouse staff will be responsible forth quality of your goods.
- Festivals Delay. Please note that sometimes during high-volume or sale periods, there may be some delay in having your order shipped out.
- If you have not received your package within 30 business days (all other countries) of placing the order.
- With your Full Name and Order Number and we’ll look into the matter immediately!
- Email(Click) :tadabuyglobal@gmail.com
- Message Whatsapp(Click): +8613318897173 +86 134 1356 2348
Returns & Exchanges
1、Can I change a product for a different size or color, or just get my money back?
- After placing your order successfully, please refer to our logistics timetable for estimated delivery times based on different country addresses. If your order exceeds the expected delivery time and you have not received it, please contact our customer service promptly at (Email: tadabuyglobal@gmail.com WhatsApp: +86 134 1356 2348). Our after-sales solutions are: 1. We will negotiate to resend the product to you. 2. We will provide assistance together with you.
- Within 7 days of receiving the product, please inspect it promptly for any damage or missing parts possibly caused during transportation. If there are any issues, please contact our customer service at (Email: tadabuyglobal@gmail.com WhatsApp: +86 134 1356 2348). Our after-sales solutions are: 1. We will negotiate to resend the product to you. 2. We will provide assistance together with you.
- Any purchase made in the period of a limited offer will not be refundable in physical money but in a voucher for in-store spending.
- For returns and exchanges please send an email to our support tadabuyglobal@gmail.com
- In case of returns due to a defect in the product or our mistake (wrong size or model), we will bear the cost of sending the return or exchange of the product.
2、What if the item I received is damaged or wrong?
- In case of returns due to a defect in the product or our mistake (wrong size or model), we will bear the cost of sending the return or exchange of the product.
- If this is your case, please contact us at tadabuyglobal@gmail.com with photos of your article (the barcode may appear) and we will find a solution.